The Leader as Coach

Not surprisingly, coaching skills have become a needed core competence for all senior business leaders. A global executive is responsible for developing his or her people to the highest level of performance – often higher than individuals themselves thought possible. In an international context, this task is rendered more complex since the leader typically manages teams of individuals from different cultural backgrounds. As such, direct reports will have different expectations, values and attitudes that need to be understood and taken into account during the coaching process.

The Leader as Coach programme provides leaders with a menu of flexible skills, knowledge and tools needed to get the very best out of their people, whatever their cultural background.

Benefits

• Use a range of flexible coaching skills to manage individual performance, give feedback, and communicate difficult messages
• Build trusting relationships with direct reports from different cultural backgrounds
• Identify individual talent, distinctive competencies, and potential growth opportunities
• Manage high, average and low performers with appropriate strategies for each
• Build relevant development plans to grow individual performance

Audience

Executives who manage international teams composed of individuals from different cultural backgrounds.

Some key topics

• Trust: the foundation
• Self management and trust
• Developing talent
• The manager as coach
• Coaching conversations – GROW Model (goal, reality, options, will)
• Putting it all together
• Empowering my people
• One small step
• Action planning

Methods

The Leader as Coach programme is available as a 1 or 2 day classroom programme. Each session is highly engaging, experiential, practical, interactive and challenging. Prior to their session participants are required to identify a real life management situation requiring a difficult conversation between a manager and a talented individual, which they will address further during the session. In addition, participants leave with a well-defined post-session assignment to create development plans for their top performing direct reports.